Support
Let’s work through it.
For app help, a city suggestion or a venue correction, open an email draft to:
Email opens a draft in your mail app. You choose whether to send it.
Suggest a city or correction
Include the city, venue name, source link and the detail that changed. Please leave out personal information. In the app, saving a city suggestion keeps it on your phone. Use Share or Open email draft only when you want to send it.
If a detail or link does not load
The core app uses bundled place information. Source websites and fresh exchange rates need internet. Try again when connected, and confirm current hours or accommodations directly with the venue.
If your saved choices seem missing
Choices stay on the device where you saved them. Watch for a Not saved message. Closing and reopening the app should preserve successfully saved choices. Reinstalling clears local app data, so avoid it as a first troubleshooting step.
If text or controls are hard to use
Tell us the screen, phone model, app version and what happened. You can describe the issue without sending a personal profile or visit note.
Before you go
A guide, not a guarantee. Confirm details with the venue.